If the document is a PDF, you can also view the PDF file itself. You can choose to view its image pages, text pages, metadata, thumbnails, and annotations. When the Preview Pane is open, you can select a document in the Contents Pane and view its contents in a read-only format in the pane (learn how to open the Preview Pane below). Enter the details of your case and report it to Tracker Software.The Preview Pane provides a quick way of viewing a document's image pages from within the folder browser and allows you to quickly view the contents of your documents without needing to open them in the document viewer. The fastest way to contact us is to use the 'Report a Problem' feature:ģ. The name of the installer file used, for example PDFXVwer.zip.The version of Windows in use, and whether it is 32 or 64 bit.If the steps above do not resolve the issue then please contact us and with the following information: If you would rather re-register the Shell Extensions without having to reinstall the products, detailed instructions are available here.
Download and reinstall the latest versions of the products, which are available here. Uninstall all PDF-XChange applications.ģ. The following steps re-register the DLLs and rectify the problem in most cases:ġ. We have taken significant measures to resolve this issue - please see below. This results in compatibility issues when 64 bit version of our products are used, in particular with the Shell Extensions provided for preview/search options. MS Outlook versions prior to Office 2010 are available only in 32 bit - even when they are used on 64 bit PCs. Why can't I see PDF previews in MS Outlook? Answer:Ī 64 bit version of PDF-XChange Viewer/PDF-XChange Editor is being used in conjunction with a version of MS Outlook older than Office 2010.
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